Privacy Policy

Why We Keep This Data

Contact form details are held so we can answer your questions, resolve issues, and improve our service. Without this information, we cannot address your specific concerns. Server logs help us analyse site traffic, detect technical problems, and prevent abuse. Understanding how visitors use the platform allows us to enhance user experience and maintain a secure environment.

How Long Records Are Kept

Personal data is retained only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. We regularly review our records and delete data that is no longer needed. Server logs are retained for a limited period to support security and analytics, after which they are permanently erased. Contact form enquiries are kept until the matter is resolved and then removed from our systems.

Information We Collect

When you submit a message through the contact form, we receive the details you provide, such as your name, email address, and the contents of your enquiry. This is necessary for us to respond to you. Our web server automatically logs certain technical information when you visit the site. This includes your IP address, browser type, and the pages you view. This data is collected for operational and security purposes.

Cookies and Your Choices

Cookies are small files stored on your device to remember preferences, track sessions, and gather analytics. They help the site function smoothly and tailor content to your usage patterns. You may disable cookies in your browser settings. However, turning them off may limit access to certain features, such as remembering your login or language preference, and may affect the overall performance of the platform.

Your Rights and Access

Under Malaysian personal data protection law, you have the right to request a copy of the personal data we hold about you. To do so, please contact us through the contact page on the site. You may also ask us to correct or delete your data at any time. We will respond to your request promptly and take the necessary steps to comply with applicable legal requirements.

Sharing Your Information

We share your data with trusted third-party providers who help us operate the site, such as hosting services and analytics tools. These providers act only on our instructions and are bound by confidentiality. We never sell your personal data to third parties. Your information is used solely for the purposes described in this policy, and we do not disclose it to unauthorised parties.

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